Privacy
How we handle the information you share with us.
Last updated [date]
This policy explains what personal information AURA collects through this website, why we collect it, and what we do with it.
AURA — Beauty Energy. Registered business name and address [legal entity, registered address]. For any question about this policy, contact us at sofia@aurabeautyenergy.com.
When you complete the contact form we collect the name, email address and phone number you enter, along with what you tell us you are interested in and anything you write in the message field. We do not ask for and do not want payment details through this website.
We also collect basic analytics about how the site is used, such as which pages are viewed and roughly where visitors come from. This is aggregate information about site usage, not an attempt to identify you personally.
To reply to your enquiry, arrange and prepare for your appointment, and keep in touch about your bookings. If you join a membership we use your details to administer it. We contact you about offers only if you have asked us to.
We do not sell your information and we do not share it for anyone else's marketing. We use service providers to run the site and our booking and email systems, and they process your information only on our instructions. This website is hosted by Vercel.
Enquiries that do not become bookings are kept for 12 months. Client records are kept for 7 years so we can look after you properly across visits and meet our record-keeping obligations.
You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Write to us at the contact address above and we will respond. Depending on where you live you may have further rights, including the right to complain to a data protection regulator.
This site loads typefaces from Google Fonts, which means your browser makes a request to Google when a page loads. Details of any additional cookies or tracking used [to confirm with your analytics provider].
If we change this policy we will update the date at the top of this page.